Cutting stock loss 40% across 12 retail outlets
About Nairobi Mart Chain
A 12-outlet supermarket chain across Nairobi and Kiambu, employing 340 staff and handling roughly 18,000 transactions a day.
The challenge
Stock counts were reconciled weekly on spreadsheets. Shrinkage went undetected for days, and outlets regularly ran out of fast-moving lines while overstocking others.
The Riset solution
Riset POS with central inventory, deployed across all 12 outlets with live stock sync and automatic reorder points per branch.
Implementation
Rolled out in three phases over nine weeks: two pilot outlets, then five, then the remainder. Historic stock data was migrated from spreadsheets, and 60 supervisors were trained on-site.
What they run
Results
Within two quarters, shrinkage fell by 40% and out-of-stock incidents on top-selling lines dropped to near zero. Weekly stock reconciliation went from two days of manual work to a live dashboard.
Riset POS transformed our 12-outlet operation. Real-time inventory across stores eliminated stock loss completely.
